Last updated: January 23, 2025
Welcome to dairyuhi.com (referred to as “we,” “us,” or “our”).
We are committed to protecting and respecting your privacy.
This Privacy Policy outlines the types of personal information we collect,
how we use it, and the steps we take to safeguard your data.
1. Information We Collect
We may collect and process the following types of information about you:
- Personal Identification: Name, email address, phone number, and shipping address.
- Payment Information: Billing address and limited payment details (processed securely by third-party payment providers).
- Usage Data: Details of your visits to our website and information about how you interact with our content.
- Cookies and Tracking Technologies: Information gathered through cookies, web beacons, and similar technologies.
2. How We Use Your Information
Your information helps us:
- Process orders, manage deliveries, and respond to customer inquiries.
- Provide personalized experiences and improve our products and services.
- Analyze how our services are used to enhance user experience and site performance.
- Send updates, special offers, and promotional materials (where you have consented).
- Maintain compliance with legal and regulatory requirements.
3. Legal Bases for Processing
We process your personal data under the following legal bases:
- Contractual Necessity: To fulfill orders and provide requested services.
- Legitimate Interests: To enhance our website, secure our services, and run effective business operations.
- Consent: For marketing communications, where you have explicitly opted in.
- Legal Obligations: To comply with applicable laws and regulations.
4. How We Protect Your Data
We implement reasonable security measures to safeguard personal information against unauthorized access, alteration, or disclosure, including:
- Encryption of sensitive data during transmission (SSL/TLS).
- Secure data storage facilities with limited access rights.
- Regular reviews of information collection and processing practices.
5. Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: With trusted partners who assist us in operating our website or conducting our business.
- Compliance with Laws: If required by law, to fulfill a legal obligation or protect our legal rights.
- Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to personalize your experience and analyze website traffic.
You can manage or disable cookies through your browser settings,
but some features may not function properly if cookies are disabled.
7. International Data Transfers
Your personal data may be transferred to and stored in countries outside your own.
We ensure that any such transfers comply with applicable data protection laws
and maintain adequate security measures.
8. Your Rights
You may have the right to:
- Access the personal data we hold about you.
- Request corrections of inaccurate personal data.
- Request the deletion of your personal data under certain circumstances.
- Withdraw consent where we rely on your consent to process data.
- Lodge a complaint with your local data protection authority.
9. Children’s Privacy
Our services are not directed at children under 13,
and we do not knowingly collect or solicit personal information from them.
If you believe we have mistakenly collected such information, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.
We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
If we make significant changes, we will notify you via email or a prominent notice on our website.
Your continued use of the site after any changes indicates your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information,
please contact us at:
Email: info@dairyuhi.com
Address: Knysna St, Baviaans Local Municipality, Eastern Cape, 6445